Overview
Ajaib Enterprises LLP (CIN: AAQ-4156, GSTIN: 07ABPFA8350H1Z6), operating under the brand name Ae Kart, is dedicated to providing world-class sports equipment and infrastructure solutions across India. We respect your privacy and are committed to protecting the personal information you share with us while shopping on aekart.in, contacting us for corporate or institutional orders, or availing our infrastructure services. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. By using our website, you agree to the practices described here.Information We Collect
When you purchase products or services from Ae Kart, we may collect details such as your name, email address, phone number, billing and shipping addresses, and order history. For corporate or bulk infrastructure projects, we may collect additional details such as organization name, GST number, or official billing information. For payments, you may be asked to provide card, UPI, or bank details, but these are processed securely by third-party payment providers and not stored by Ae Kart. We also collect non-personal information such as your IP address, device type, browser, and browsing patterns to improve our website and services. Cookies may be used to enhance your shopping experience and analyze website performance.How We Use Your Information
The information collected is used to:- Process and deliver individual or bulk orders for sports equipment.
- Coordinate and complete infrastructure projects, including site surveys, quotations, and installations.
- Provide customer support and after-sales service.
- Send order updates, invoices, or project documentation.
- Share relevant offers, promotions, or product launches, if you have opted in.
- Improve our product range, website, and customer experience. We may also use your information to comply with legal, tax, and regulatory requirements.
Online Payments
All online payments on aekart.in are handled by secure third-party payment gateways. Ae Kart does not collect, store, or have access to sensitive financial details such as card numbers, CVV codes, or UPI PINs. This information is transmitted directly to the payment provider in an encrypted format compliant with PCI-DSS standards. Customers are encouraged to review the privacy policy of the respective payment partner to understand how their financial data is managed.Cookies
Our website uses cookies to provide essential functionality such as shopping cart management and secure checkout. Non-essential cookies may also be used to personalize your shopping experience, analyze performance, and display relevant advertisements. You can manage or disable cookies through your browser settings, though some features may not work properly without them.Data Security and Retention
We take strong measures, including encryption, firewalls, and secure servers, to protect your information from unauthorized access, misuse, or loss. Personal data is retained only for as long as necessary to fulfill orders, provide services, or meet legal and tax obligations. While we use industry-standard security practices, no system can guarantee complete protection.Sharing of Information
We may share limited personal information with:- Logistics providers to ensure timely delivery of sports equipment.
- Installation and service teams for infrastructure projects.
- Payment processors for secure transactions.
- IT and hosting partners to maintain our website.
- Regulatory authorities where legally required. We do not sell your personal information to third parties.
Your Rights
As a customer, you have the right to access, correct, or update your information, and to withdraw consent for marketing communication at any time. You may also request the deletion of your personal data, subject to applicable laws and contractual obligations. To exercise your rights, please contact us using the details below.Grievance Officer
In accordance with Indian data protection laws, AEKart has appointed a Grievance Officer to address concerns related to personal data:Name: Tilak Raj
Email: support@aekart.in
Phone: +91 8800840034
Address: F-71, Sector – 2, Bawana Industrial Area, New Delhi – 110039
We are committed to addressing grievances promptly and transparently.